Their goal is to improve the quality of customer service and phone support in the US. This free website is run by volunteers and is powered by over one million consumers who demand high quality phone support from the companies that they use.

Gethuman will soon publish a list of the best and worst mass-market consumer companies in the US based on how long it takes to get to a human on the phone and on the quality of support received.

The site has information for many types of consumer companies including credit cards, finance companies (banks and mortgages), insurance companies, cell phone providers and many others.

The most popular part of the gethuman website is the gethuman database of secret phone numbers and codes to get to a human when calling a company for customer service.